Sep 24
/
Lyndon Forrest
Inside Antimicrobial Stewardship WHO's Key Recommendations
Antimicrobial resistance is one of the most critical public health challenges we face today. Bacteria, viruses, fungi, and parasites are becoming resistant to drugs, putting our ability to treat common infections at risk. Antimicrobial stewardship is a comprehensive strategy aimed at optimising antibiotics to ensure they remain effective in the fight against infections.
The World Health Organisation (WHO) plays a leading role in developing and guiding global efforts in antimicrobial stewardship. This article explores WHO's key recommendations and how healthcare systems worldwide can implement these strategies to protect public health in the future.
The World Health Organisation (WHO) plays a leading role in developing and guiding global efforts in antimicrobial stewardship. This article explores WHO's key recommendations and how healthcare systems worldwide can implement these strategies to protect public health in the future.
Understanding the Urgency: Why Antimicrobial Stewardship Matters
Antimicrobial resistance poses a grave threat to modern medicine and our ability to treat infections. Routine surgeries, cancer therapies, and the management of chronic illnesses depend on effective antibiotics. Even a minor infection could become life-threatening without immediate action, undoing decades of medical advancement. Stewardship programs ensure antimicrobials are used correctly, reducing overuse and misuse, which are the main causes of resistance.
The Role of WHO in Antimicrobial Stewardship
The World Health Organisation is leading global efforts to fight antimicrobial resistance. It sets international standards, coordinates research, and provides technical support and guidance to countries worldwide. The WHO's Global Action Plan provides a complete approach to tackling resistance, focusing on human health while also considering animal health and the environment.
WHO's guidelines are the foundation for healthcare systems globally to develop effective antimicrobial stewardship programs. Experts create these guidelines based on thorough research, providing a set of rules for everyone worldwide to follow, with the flexibility to adapt to local needs. Adopting WHO's recommendations ensures that healthcare practices align with international best practices, essential for preserving the effectiveness of antimicrobial agents.
WHO's guidelines are the foundation for healthcare systems globally to develop effective antimicrobial stewardship programs. Experts create these guidelines based on thorough research, providing a set of rules for everyone worldwide to follow, with the flexibility to adapt to local needs. Adopting WHO's recommendations ensures that healthcare practices align with international best practices, essential for preserving the effectiveness of antimicrobial agents.
Overview of WHO's Key Recommendations
WHO's guidelines are thorough because they consider many factors, like medical care, people's daily lives, costs, and the environment. This broad approach ensures the guidelines apply to all healthcare settings, from large hospitals in wealthy countries to small clinics in poorer areas.
WHO's strategy for antimicrobial stewardship focuses on several core components: optimising antibiotic use, strengthening national action plans, enhancing surveillance, and promoting education and training. These work together to create a solid framework for combating antimicrobial resistance at all levels.
WHO's strategy for antimicrobial stewardship focuses on several core components: optimising antibiotic use, strengthening national action plans, enhancing surveillance, and promoting education and training. These work together to create a solid framework for combating antimicrobial resistance at all levels.
Recommendation 1: Optimising Antibiotic Use
WHO emphasises the need to carefully prescribe antibiotics - only when necessary and appropriate. This means not using antibiotics for viral infections, choosing specific antibiotics when possible, and following the correct dose and length of treatment. Encouraging these practices can significantly reduce the emergence of resistant strains.
Accurate and prompt diagnoses, combined with appropriate antibiotic selection, are vital. WHO recommends using diagnostic tools and laboratory tests to identify the specific pathogen and its antibiotic liability. This targeted approach helps reduce improper antimicrobial use and improves treatment outcomes.
Accurate and prompt diagnoses, combined with appropriate antibiotic selection, are vital. WHO recommends using diagnostic tools and laboratory tests to identify the specific pathogen and its antibiotic liability. This targeted approach helps reduce improper antimicrobial use and improves treatment outcomes.
Recommendation 2: Strengthening National Action Plans
WHO encourages countries to develop and implement national action plans tailored to their specific contexts. These plans should outline strategies for surveillance, monitoring, infection prevention, and education, ensuring a coordinated response to antimicrobial resistance.
National action plans must align with WHO's global standards, ensuring consistency in antimicrobial stewardship efforts. This alignment facilitates better data comparison, enhances international collaboration, and promotes a unified approach to combating resistance.
National action plans must align with WHO's global standards, ensuring consistency in antimicrobial stewardship efforts. This alignment facilitates better data comparison, enhances international collaboration, and promotes a unified approach to combating resistance.
Recommendation 3: Surveillance and Monitoring
WHO advocates for robust surveillance systems to monitor emergence of antimicrobial resistance trends. These systems help identify emerging resistance patterns and provide critical data for public health decision-making. Effective surveillance enables prompt interventions and guides antibiotic prescribing practices.
Data collected from surveillance systems should inform both policy and clinical decisions. WHO recommends using this data to update treatment guidelines, inform public health policies, and allocate resources for maximum impact.
Data collected from surveillance systems should inform both policy and clinical decisions. WHO recommends using this data to update treatment guidelines, inform public health policies, and allocate resources for maximum impact.
Recommendation 4: Infection Prevention and Control
Infection prevention and control practices are vital in reducing the demand for antibiotics. WHO recommends standard hygiene protocols, such as hand hygiene, disinfection of medical equipment, and isolation policies for contagious patients. Preventing infections will reduce the overall use of antibiotics.
Stewardship and infection control must be integrated. WHO recommends that healthcare facilities include infection control in their overall plan to reduce the spread of infections and resistance.
Stewardship and infection control must be integrated. WHO recommends that healthcare facilities include infection control in their overall plan to reduce the spread of infections and resistance.
Recommendation 5: Education and Training for Healthcare Workers
Continuous education is crucial for healthcare workers to stay in touch with the latest guidelines, resistance patterns, and best practices. WHO stresses that education should be continuous to keep staff engaged and committed to stewardship efforts.
Training programs should empower healthcare workers to participate proactively in antimicrobial stewardship. This includes developing clinical skills and effective communication strategies to educate patients and colleagues about responsible antibiotic use. Facilities can enhance their education initiatives by utilising the IPS Hub 7-Day Free Trial, which offers access to comprehensive training resources designed to boost knowledge on stewardship practices. Opt-in for 7 days of free access here
Training programs should empower healthcare workers to participate proactively in antimicrobial stewardship. This includes developing clinical skills and effective communication strategies to educate patients and colleagues about responsible antibiotic use. Facilities can enhance their education initiatives by utilising the IPS Hub 7-Day Free Trial, which offers access to comprehensive training resources designed to boost knowledge on stewardship practices. Opt-in for 7 days of free access here
Recommendation 6: Engaging the Community and Raising Awareness
Public awareness campaigns are vital in antimicrobial stewardship. WHO encourages governments and healthcare providers to educate the public about the dangers of antibiotic misuse and the importance of following prescribed treatments. These campaigns can change public perceptions and reduce the demand for unnecessary antibiotics.
Engaging communities is critical to promoting a culture of responsible antibiotic use. WHO suggests involving community leaders, educators, and the media to spread messages about antimicrobial resistance. This grassroots approach ensures widespread understanding and community support.
Engaging communities is critical to promoting a culture of responsible antibiotic use. WHO suggests involving community leaders, educators, and the media to spread messages about antimicrobial resistance. This grassroots approach ensures widespread understanding and community support.
Recommendation 7: Fostering Innovation in Antibiotic Development
With few new antibiotics in development, WHO calls for renewed investment in research and innovation. Governments, pharmaceutical companies, and research institutions must collaborate to discover and bring new antibiotics to the market. Advancing these efforts is critical to staying ahead of evolving resistance.
Bringing new antibiotics to the market involves overcoming regulatory challenges, high research costs, and limited financial gain. WHO recommends policies and incentives, such as public-private partnerships and targeted funding, to address these barriers.
Bringing new antibiotics to the market involves overcoming regulatory challenges, high research costs, and limited financial gain. WHO recommends policies and incentives, such as public-private partnerships and targeted funding, to address these barriers.
Challenges in Implementing WHO's Recommendations
Resource limitations make it difficult for some countries to implement WHO's recommendations fully. WHO advocates for international collaboration and support to help all countries build effective stewardship programs, regardless of their financial status.
Resistance to change among healthcare providers is another barrier to implementing stewardship programs. WHO advises providing education incentives and support to help providers adapt to new guidelines and embrace stewardship practices.
Several European countries have successfully implemented WHO's recommendations. For instance, Sweden and the Netherlands have established comprehensive stewardship programs that significantly reduce antibiotic use and resistance rates.
Low- and middle-income countries have also made strides in adopting WHO's guidelines. For instance, South Africa's national action plan has strengthened surveillance and refined infection control measures, establishing a benchmark for other countries confronting comparable challenges.
Resistance to change among healthcare providers is another barrier to implementing stewardship programs. WHO advises providing education incentives and support to help providers adapt to new guidelines and embrace stewardship practices.
Several European countries have successfully implemented WHO's recommendations. For instance, Sweden and the Netherlands have established comprehensive stewardship programs that significantly reduce antibiotic use and resistance rates.
Low- and middle-income countries have also made strides in adopting WHO's guidelines. For instance, South Africa's national action plan has strengthened surveillance and refined infection control measures, establishing a benchmark for other countries confronting comparable challenges.
Tools and Resources Provided by WHO
WHO offers various toolkits and resources to support the creation and implementation of stewardship programs. These include guidelines, training materials, and examples of best practices that can be customised to fit the needs of different countries or healthcare facilities. WHO provides platforms for tracking and reporting antibiotic resistance data. These systems allow countries to share information, monitor trends, and collaborate on strategies to combat resistance more effectively.
The Impact of WHO's Guidelines on Global Health
WHO's guidelines have had a significant impact on global health. They have saved lives by promoting responsible antibiotic use and reducing the spread of resistant infections. Countries that have adopted these guidelines have seen lower resistance rates and better patient outcomes.
Optimising antibiotic use, per WHO's recommendations, helps reduce healthcare costs related to extended hospital stays, additional treatments, and the spread of resistant infections. Effective stewardship leads to more efficient healthcare systems and sustainable resource use.
Optimising antibiotic use, per WHO's recommendations, helps reduce healthcare costs related to extended hospital stays, additional treatments, and the spread of resistant infections. Effective stewardship leads to more efficient healthcare systems and sustainable resource use.
How Healthcare Providers Can Apply WHO's Key Recommendations
Healthcare providers can follow WHO's recommendations by establishing clear policies, providing continuous education, and regularly reviewing antibiotic use practices. Minor changes, such as implementing hand hygiene protocols or conducting regular audits, can impact stewardship efforts.
Integrating WHO's guidelines into daily practice requires a commitment from all levels of staff. This involves aligning protocols, training programs, and clinical decisions with WHO's recommendations to foster a culture of stewardship.
Integrating WHO's guidelines into daily practice requires a commitment from all levels of staff. This involves aligning protocols, training programs, and clinical decisions with WHO's recommendations to foster a culture of stewardship.
Role of Governments in Supporting WHO's Efforts
Governments play a vital role in antimicrobial stewardship by enacting policies encouraging adherence to WHO guidelines. These measures could include regulations on antibiotic prescribing, surveillance requirements, and funding for stewardship programs. Governments should also provide financial support and incentives to healthcare providers to foster the adoption of stewardship practices. Grants, subsidies, and public recognition can motivate healthcare facilities to put first these efforts.
The Future of Antimicrobial Stewardship: What's Next?
Innovations like rapid diagnostic tests, artificial intelligence, and new therapeutic approaches will shape the future of antimicrobial stewardship. WHO updates its guidelines to incorporate these advancements, ensuring they remain relevant in a rapidly evolving healthcare environment.
As new challenges arise, such as the spread of resistant pathogens in community settings, WHO's guidelines must evolve. The organisation is dedicated to pursue reviewing and updating its recommendations to stay ahead of resistance trends.
WHO urges healthcare providers to take immediate steps to implement stewardship practices. Every healthcare worker contributes to fighting resistance by following guidelines, educating patients, and supporting policy changes.
Healthcare facilities can begin with simple steps, like making sure all staff follow hand hygiene rules, regularly checking antibiotic use, and raising awareness through community outreach.
As new challenges arise, such as the spread of resistant pathogens in community settings, WHO's guidelines must evolve. The organisation is dedicated to pursue reviewing and updating its recommendations to stay ahead of resistance trends.
WHO urges healthcare providers to take immediate steps to implement stewardship practices. Every healthcare worker contributes to fighting resistance by following guidelines, educating patients, and supporting policy changes.
Healthcare facilities can begin with simple steps, like making sure all staff follow hand hygiene rules, regularly checking antibiotic use, and raising awareness through community outreach.
Why Stewardship is Important in Agriculture and Animal Health
Antimicrobial resistance is not limited to human healthcare; it also impacts agriculture and animal health. WHO recommends stewardship practices in these sectors to prevent the overuse of antibiotics and reduce the risk of resistant pathogens entering the food chain.
WHO's strategy emphasises the connection of human, animal, and environmental health, advocating for a One Health approach. This approach acknowledges that health across all sectors is interconnected and must be addressed together to combat resistance effectively.
WHO's strategy emphasises the connection of human, animal, and environmental health, advocating for a One Health approach. This approach acknowledges that health across all sectors is interconnected and must be addressed together to combat resistance effectively.
Conclusion
The threat of antimicrobial resistance is real and growing, but by following WHO's recommendations, healthcare providers, governments, and communities can make a significant impact. Together, we can safeguard the effectiveness of antibiotics for future generations.
Begin by reviewing WHO's guidelines and identifying critical areas for improvement within your organisation. Develop an action plan, engage your team, and set measurable goals to monitor progress.
Utilise WHO's toolkits, training materials, and support networks to build a robust stewardship program. For additional support, consider enrolling in the IPS Hub 7-Day Free Trial, which provides access to valuable training and resources to help your team excel in stewardship practices. Opt in for the free trial here.
Antimicrobial resistance is a global issue that demands a united response. By embracing WHO's guidelines, every stakeholder—from individual healthcare providers to national governments—can contribute to a healthier future for all.
Begin by reviewing WHO's guidelines and identifying critical areas for improvement within your organisation. Develop an action plan, engage your team, and set measurable goals to monitor progress.
Utilise WHO's toolkits, training materials, and support networks to build a robust stewardship program. For additional support, consider enrolling in the IPS Hub 7-Day Free Trial, which provides access to valuable training and resources to help your team excel in stewardship practices. Opt in for the free trial here.
Antimicrobial resistance is a global issue that demands a united response. By embracing WHO's guidelines, every stakeholder—from individual healthcare providers to national governments—can contribute to a healthier future for all.
Lyndon Forrest
Managing Director | CEO
Lyndon is the Managing Director of Infection Prevention Services (IPS), bringing over 30 years' experience supporting aged care providers across Australia and New Zealand.
With a background spanning outbreak response, compliance, and infection risk management — alongside hands-on experience leading teams, managing multi-site operations, and navigating business turnaround — he understands both the clinical and organisational pressures aged care providers face. Lyndon holds a Master of Commerce (Industrial Relations), and applies that foundation to the people, process, and growth challenges that come with running a complex healthcare services business.
He is passionate about building the systems and capability that make infection prevention sustainable — not just compliant — and about helping organisations grow their confidence alongside their practice.
Lyndon's focus is straightforward: strengthen operations, develop the right people, and drive proactive infection prevention strategies that protect residents, staff, and communities for the long term.
Lyndon is the Managing Director of Infection Prevention Services (IPS), bringing over 30 years' experience supporting aged care providers across Australia and New Zealand.
With a background spanning outbreak response, compliance, and infection risk management — alongside hands-on experience leading teams, managing multi-site operations, and navigating business turnaround — he understands both the clinical and organisational pressures aged care providers face. Lyndon holds a Master of Commerce (Industrial Relations), and applies that foundation to the people, process, and growth challenges that come with running a complex healthcare services business.
He is passionate about building the systems and capability that make infection prevention sustainable — not just compliant — and about helping organisations grow their confidence alongside their practice.
Lyndon's focus is straightforward: strengthen operations, develop the right people, and drive proactive infection prevention strategies that protect residents, staff, and communities for the long term.
Erica Callaghan
Marketing Manager
Erica Callaghan is a dedicated professional with a rich background in agriculture and nutrient management. Growing up on her family's farm in Mid Canterbury, she developed a deep passion for farming. She currently resides on her partner's arable property in South Canterbury.
In 2017, Erica joined the Farm Sustainability team, focusing on nutrient management and environmental stewardship. In February 2024, she became the Manager of Marketing and Sales at Bug Control New Zealand - Infection Prevention Services, where her passion now includes improving infection prevention outcomes.
Outside of work, Erica loves cooking and traveling, often combining her culinary interests with her explorations in Italy and Vietnam. She enjoys entertaining family and friends and remains actively involved in farm activities, especially during harvest season.
Erica Callaghan is a dedicated professional with a rich background in agriculture and nutrient management. Growing up on her family's farm in Mid Canterbury, she developed a deep passion for farming. She currently resides on her partner's arable property in South Canterbury.
In 2017, Erica joined the Farm Sustainability team, focusing on nutrient management and environmental stewardship. In February 2024, she became the Manager of Marketing and Sales at Bug Control New Zealand - Infection Prevention Services, where her passion now includes improving infection prevention outcomes.
Outside of work, Erica loves cooking and traveling, often combining her culinary interests with her explorations in Italy and Vietnam. She enjoys entertaining family and friends and remains actively involved in farm activities, especially during harvest season.
Toni Sherriff
Clinical Nurse Specialist
Toni is a Registered Nurse with extensive experience in Infection Prevention and Control. Her career began as a kitchen hand and caregiver in Aged Care facilities, followed by earning a Bachelor of Nursing.
Toni has significant experience, having worked in Brisbane’s Infectious Diseases ward before returning home to New Zealand, where she continued her career as a Clinical Nurse Specialist in Infection Prevention and Control within Te Whatu Ora (Health NZ).
Toni brings her expertise and dedication to our team, which is instrumental in providing top-tier infection prevention solutions to our clients.
Toni is a Registered Nurse with extensive experience in Infection Prevention and Control. Her career began as a kitchen hand and caregiver in Aged Care facilities, followed by earning a Bachelor of Nursing.
Toni has significant experience, having worked in Brisbane’s Infectious Diseases ward before returning home to New Zealand, where she continued her career as a Clinical Nurse Specialist in Infection Prevention and Control within Te Whatu Ora (Health NZ).
Toni brings her expertise and dedication to our team, which is instrumental in providing top-tier infection prevention solutions to our clients.
Julie Hadfield
Accounts & Payroll
Julie is experienced in Accounts & Payroll Administration & after a long career in both the Financial & Local Government Sectors, is now working with our team. Julie brings her strong time management & organisational skills to our team, which is important to keep the company running in the background to enable the rest of our team to provide top notch service to all of our clients.
Julie is experienced in Accounts & Payroll Administration & after a long career in both the Financial & Local Government Sectors, is now working with our team. Julie brings her strong time management & organisational skills to our team, which is important to keep the company running in the background to enable the rest of our team to provide top notch service to all of our clients.
Andrea Murray
Content Editor
I attended Otago University in NZ and graduated as a Dental Surgeon. After 40 years in the profession, I retired in 2022. Infection prevention knowledge was part of everyday practice, dealing with sterilisation, hand hygiene, and cleaning.
Before retiring, I began doing some editing and proofreading for Bug Control as I am interested in the subject and in the English language. During the COVID-19 lockdown, I attended the ACIPC course "Introduction to Infection Prevention and Control", which increased my interest in the subject. I now work part-time as the Content Editor for the company.
I attended Otago University in NZ and graduated as a Dental Surgeon. After 40 years in the profession, I retired in 2022. Infection prevention knowledge was part of everyday practice, dealing with sterilisation, hand hygiene, and cleaning.
Before retiring, I began doing some editing and proofreading for Bug Control as I am interested in the subject and in the English language. During the COVID-19 lockdown, I attended the ACIPC course "Introduction to Infection Prevention and Control", which increased my interest in the subject. I now work part-time as the Content Editor for the company.
Personally, I lived in the UK for 10 years. My two children were born in Scotland, and now both are living in Europe, one in Amsterdam, Netherlands, and the other in Edinburgh, Scotland. I live close to Fairlie on the South Island of NZ, a beautiful part of the country, and I love being out of the city.
Princess
Customer Support
Princess began her career as a dedicated Customer Service Representative, honing her communication and problem-solving skills. She later transitioned into a Literary Specialist role, where she developed a keen eye for detail. Her journey then led her to a Sales Specialist position, where she excelled in client relations.
Now, as a Customer Support professional in Infection Prevention Services. Princess focuses on ensuring customer satisfaction, building loyalty, and enhancing the overall customer journey.
Princess began her career as a dedicated Customer Service Representative, honing her communication and problem-solving skills. She later transitioned into a Literary Specialist role, where she developed a keen eye for detail. Her journey then led her to a Sales Specialist position, where she excelled in client relations.
Now, as a Customer Support professional in Infection Prevention Services. Princess focuses on ensuring customer satisfaction, building loyalty, and enhancing the overall customer journey.
Dianne Newey
Senior Infection Prevention and Control Consultant
Dianne is a Senior Clinical Consultant at Infection Prevention Services (IPS), bringing over 35 years of nursing experience and a depth of clinical knowledge that most people would need two careers to accumulate.
Having served as Clinical Director at Royal Ryde Rehabilitation Hospital alongside a career spanning the full breadth of clinical practice, Dianne has seen it all — and more importantly, knows exactly what to do about it. She is the person in the room that everyone quietly hopes will speak first.
For more than seven years she has been a cornerstone of the IPS team, providing clinical advice, developing and reviewing policies and procedures, delivering monthly IPC webinars to IP Leads, and conducting environmental audits in aged care facilities across Australia and New Zealand. If infection prevention has a question, Dianne almost certainly has the answer — and she'll deliver it with a laugh that you'll hear from the other end of the corridor.
A true fountain of knowledge, wrapped in the kind of warmth and humour that only three decades of nursing can produce. Customers don't just trust Dianne — they look forward to hearing from her.
Dianne is a Senior Clinical Consultant at Infection Prevention Services (IPS), bringing over 35 years of nursing experience and a depth of clinical knowledge that most people would need two careers to accumulate.
Having served as Clinical Director at Royal Ryde Rehabilitation Hospital alongside a career spanning the full breadth of clinical practice, Dianne has seen it all — and more importantly, knows exactly what to do about it. She is the person in the room that everyone quietly hopes will speak first.
For more than seven years she has been a cornerstone of the IPS team, providing clinical advice, developing and reviewing policies and procedures, delivering monthly IPC webinars to IP Leads, and conducting environmental audits in aged care facilities across Australia and New Zealand. If infection prevention has a question, Dianne almost certainly has the answer — and she'll deliver it with a laugh that you'll hear from the other end of the corridor.
A true fountain of knowledge, wrapped in the kind of warmth and humour that only three decades of nursing can produce. Customers don't just trust Dianne — they look forward to hearing from her.
Caoimhe (Keva) Stewart
Clinical & Business Operations Manager
Caoimhe is the Clinical & Business Operations Manager at Infection Prevention Services (IPS), bringing a clinical background as a Registered Nurse across the UK and Australia — and an almost unsettling ability to make technology do exactly what she wants.
With experience in Occupational Health, Palliative Care, and Community Nursing, she understands the real challenges faced by healthcare teams. What she may lack in stature she more than makes up for in impact — Caoimhe is the kind of person who walks into a problem, sizes it up, and has three solutions before anyone else has finished reading the brief.
Customers love her. Not just because she delivers — though she always does — but because she genuinely cares about the outcome on the other side. She is passionate about creating seamless learning experiences and empowering organisations with the tools, knowledge, and support needed to strengthen infection prevention practices and improve care outcomes.
Small in size. Mighty in results. Completely irreplaceable.
Caoimhe is the Clinical & Business Operations Manager at Infection Prevention Services (IPS), bringing a clinical background as a Registered Nurse across the UK and Australia — and an almost unsettling ability to make technology do exactly what she wants.
With experience in Occupational Health, Palliative Care, and Community Nursing, she understands the real challenges faced by healthcare teams. What she may lack in stature she more than makes up for in impact — Caoimhe is the kind of person who walks into a problem, sizes it up, and has three solutions before anyone else has finished reading the brief.
Customers love her. Not just because she delivers — though she always does — but because she genuinely cares about the outcome on the other side. She is passionate about creating seamless learning experiences and empowering organisations with the tools, knowledge, and support needed to strengthen infection prevention practices and improve care outcomes.
Small in size. Mighty in results. Completely irreplaceable.
Bridgette Mackie
Clinical Nurse Educator
Bridgette is an experienced New Zealand Registered Nurse, qualified Healthcare Auditor, and Healthcare Educator with a strong background in clinical quality, competency assessment, and infection prevention. She has led large-scale OSCE and CAP training programmes for internationally qualified nurses, developed sector-specific educational resources, and coordinated HealthCERT audit preparation in the surgical sector.
Known for her engaging teaching style and genuine passion for supporting learners, Bridgette excels at making complex topics accessible and relevant. She blends operational leadership with a deep commitment to professional development and safe, effective practice.
Bridgette is an experienced New Zealand Registered Nurse, qualified Healthcare Auditor, and Healthcare Educator with a strong background in clinical quality, competency assessment, and infection prevention. She has led large-scale OSCE and CAP training programmes for internationally qualified nurses, developed sector-specific educational resources, and coordinated HealthCERT audit preparation in the surgical sector.
Known for her engaging teaching style and genuine passion for supporting learners, Bridgette excels at making complex topics accessible and relevant. She blends operational leadership with a deep commitment to professional development and safe, effective practice.

