Feb 5
Management of Construction and Renovation
Australasian Aged Care Facilities
Building or renovating in an aged care environment isn't just about noise and dust - it’s a
significant clinical challenge. For residents in Australia and New Zealand, their "home"
also doubles as a clinical setting where infection risk is high.
Under the strengthened Aged Care Quality Standards (effective 2024/2025) and joint AS/NZS guidelines, providers must adopt a proactive, risk-based approach to construction. Here is how building activities impact infection prevention and control (IPC) and what facilities need to do to stay compliant.
Under the strengthened Aged Care Quality Standards (effective 2024/2025) and joint AS/NZS guidelines, providers must adopt a proactive, risk-based approach to construction. Here is how building activities impact infection prevention and control (IPC) and what facilities need to do to stay compliant.

Why Construction is a Risk
Construction activities impact the environment in ways that enable invisible pathogens
to thrive. The main risks include:
- Aerosolisation of fungi: Dust from drywall or ceiling tiles often contains Aspergillus spores, which can cause fatal pneumonia in elderly residents. Bacteria can also be present in the demolition dust of walls or ceilings.
- Airborne Contaminants: Increased risk of respiratory infections.
- Water System Disturbance: Altering plumbing can cause water stagnation or release biofilms, raising the risk of Legionella infection.
- Noise and Vibration: Indirectly affects resident well-being and staff workflow.
- Access Control: Contractors moving through clinical areas can transmit pathogens.
- Vulnerable Populations: Unlike a general hospital, aged care residents have "immunosenescence" (naturally weakened immunity), making standard construction dust a serious threat.
Governance Responsibilities
- Risk Assessment Before Work Starts:
- Identify high-risk zones (e.g., near resident rooms, kitchens, medication areas).
- Consider immunocompromised residents and outbreak history.
- Compliance with Standards:
- NZ: Health and Disability Services Standards (NZS 8134).
- AU: Aged Care Quality Standards and AS/NZS 4187 for reprocessing
areas.
- Contractor Management: Ensure contractors adhere to IPC protocols (hand
hygiene, PPE, restricted access).
- Communication Plan:
- Notify residents, families, and staff about potential risks and ways to reduce them.
Alignment with New Aged Care Standards
The Australian Strengthened Quality Standard 4 (The Environment) and Standard 2
(The Organisation) specifically require that the environment is safe and effectively
managed.
1. The Role of the IP Lead
1. The Role of the IP Lead
- Mandatory Oversight: Each facility must appoint a designated IP Lead (a nurse with specialist training).
- Planning Authority: The IP Lead must be involved before any construction begins. They are responsible for approving construction risk assessments.
- Continuous Monitoring: They must audit the site daily or weekly to ensure dust
barriers and ventilation controls remain intact.
2. Risk Assessment Categories (The Matrix)
Current Australasian guidelines (AusHFG Part D) require projects to be categorised to determine the level of precaution.
Current Australasian guidelines (AusHFG Part D) require projects to be categorised to determine the level of precaution.
- Type A: Inspection and non-invasive activities (e.g., painting without sanding).
- Type B: Small-scale, short-duration tasks (e.g., demolition involving dust control).
- Type C: Major demolition and construction (e.g., sanding, removing floor coverings).
- Type D: Major new constructions or significant demolitions.

Essential Infection Control Measures
To safeguard residents and comply with New Zealand and Australian regulatory
standards, the following "Hierarchy of Controls" should be implemented:
1. Dust & Air Quality Management
- Physical Barriers: Use floor-to-ceiling plastic sheeting or solid "hoarding." These must be airtight and regularly checked for tears.
- Negative Air Pressure: For major works, air should be drawn into the construction zone and exhausted outside through HEPA filters to prevent dust from leaking into resident areas.
- Dust Control: Damp dusting and daily cleaning of adjacent areas. Adhesive "sticky mats" at exits to trap debris from workers’ boots.
- HEPA Vacuuming: Standard vacuums simply blow spores back into the air;
industrial HEPA-rated vacuums are essential for proper cleanup.
2. Water Safety & Plumbing
- Stagnation Prevention: If a wing is closed for renovation, water outlets must be f lushed regularly to prevent Legionella growth in the dead legs of the plumbing.
- Commissioning: New pipes must be hyper-chlorinated and tested for microbial safety before being connected to the resident supply. Flush systems before recommissioning and test for Legionella.
- Waste Management: Secure removal of construction waste without contaminating care areas.
- Monitoring: Daily IPC checks; air quality and water testing as needed.
3. Contractor Management
- IPC Induction: All builders and plumbers are required to complete an IPC induction. They must understand that a "bit of dust" in this environment could be life-threatening.
- Designated Routes: Workers should have dedicated entry/exit points and elevators that do not cross paths with residents or food service trolleys.
The "Terminal Clean" and Re-entry
Before residents return to a renovated space, the following must be completed:
- The Builders Clean: Removal of heavy debris.
- The Clinical Clean: A deep clean and disinfection by specialised environmental services.
- Final Sign-off: The IP Lead must conduct a formal walkthrough and
"Environmental Audit" before declaring the area safe for occupancy.
Conclusion
In Australia and New Zealand, construction in aged care is no longer just a facilities
management task—it has become a clinical intervention. By involving IP Leads during
the planning stage and following the enhanced Aged Care Quality Standards, providers
can make sure that "improving the building" doesn't unintentionally "harm the resident."
You can find more information on the HUB (IPC’s) website. Contact EVE for a quick
response in several languages or reach our specialised staff at support@infectioncontrol.care
Previous blogs are also available on the HUB We are on Facebook and LinkedIn – please like us, follow and share
Take advantage of our expertise in IPC. See the HUB for policies, resources and courses relating to this very important subject. Ask EVE for a quick answer to your question.
Previous blogs are also available on the HUB We are on Facebook and LinkedIn – please like us, follow and share
Take advantage of our expertise in IPC. See the HUB for policies, resources and courses relating to this very important subject. Ask EVE for a quick answer to your question.
Lyndon Forrest
Managing Director | CEO
I am a passionate and visionary leader who has been working in the field of infection prevention and control in aged care for almost 30 years. I am one of the co-founders and the current Managing Director and CEO of Bug Control New Zealand and Australia, the premium provider of infection prevention and control services in aged care. I lead a team that is driven by a common purpose: to help aged care leaders and staff protect their residents from infections and create a healthier future for them.
I am building a business that focuses on our clients and solving their problems. We are focused on building a world-class service in aged care. We focus on being better, not bigger, which means anything we do is for our clients.
I am a passionate and visionary leader who has been working in the field of infection prevention and control in aged care for almost 30 years. I am one of the co-founders and the current Managing Director and CEO of Bug Control New Zealand and Australia, the premium provider of infection prevention and control services in aged care. I lead a team that is driven by a common purpose: to help aged care leaders and staff protect their residents from infections and create a healthier future for them.
I am building a business that focuses on our clients and solving their problems. We are focused on building a world-class service in aged care. We focus on being better, not bigger, which means anything we do is for our clients.
Erica Callaghan
Marketing Manager
Erica Callaghan is a dedicated professional with a rich background in agriculture and nutrient management. Growing up on her family's farm in Mid Canterbury, she developed a deep passion for farming. She currently resides on her partner's arable property in South Canterbury.
In 2017, Erica joined the Farm Sustainability team, focusing on nutrient management and environmental stewardship. In February 2024, she became the Manager of Marketing and Sales at Bug Control New Zealand - Infection Prevention Services, where her passion now includes improving infection prevention outcomes.
Outside of work, Erica loves cooking and traveling, often combining her culinary interests with her explorations in Italy and Vietnam. She enjoys entertaining family and friends and remains actively involved in farm activities, especially during harvest season.
Erica Callaghan is a dedicated professional with a rich background in agriculture and nutrient management. Growing up on her family's farm in Mid Canterbury, she developed a deep passion for farming. She currently resides on her partner's arable property in South Canterbury.
In 2017, Erica joined the Farm Sustainability team, focusing on nutrient management and environmental stewardship. In February 2024, she became the Manager of Marketing and Sales at Bug Control New Zealand - Infection Prevention Services, where her passion now includes improving infection prevention outcomes.
Outside of work, Erica loves cooking and traveling, often combining her culinary interests with her explorations in Italy and Vietnam. She enjoys entertaining family and friends and remains actively involved in farm activities, especially during harvest season.
Toni Sherriff
Clinical Nurse Specialist
Toni is a Registered Nurse with extensive experience in Infection Prevention and Control. Her career began as a kitchen hand and caregiver in Aged Care facilities, followed by earning a Bachelor of Nursing.
Toni has significant experience, having worked in Brisbane’s Infectious Diseases ward before returning home to New Zealand, where she continued her career as a Clinical Nurse Specialist in Infection Prevention and Control within Te Whatu Ora (Health NZ).
Toni brings her expertise and dedication to our team, which is instrumental in providing top-tier infection prevention solutions to our clients.
Toni is a Registered Nurse with extensive experience in Infection Prevention and Control. Her career began as a kitchen hand and caregiver in Aged Care facilities, followed by earning a Bachelor of Nursing.
Toni has significant experience, having worked in Brisbane’s Infectious Diseases ward before returning home to New Zealand, where she continued her career as a Clinical Nurse Specialist in Infection Prevention and Control within Te Whatu Ora (Health NZ).
Toni brings her expertise and dedication to our team, which is instrumental in providing top-tier infection prevention solutions to our clients.
Julie Hadfield
Accounts & Payroll
Julie is experienced in Accounts & Payroll Administration & after a long career in both the Financial & Local Government Sectors, is now working with our team. Julie brings her strong time management & organisational skills to our team, which is important to keep the company running in the background to enable the rest of our team to provide top notch service to all of our clients.
Julie is experienced in Accounts & Payroll Administration & after a long career in both the Financial & Local Government Sectors, is now working with our team. Julie brings her strong time management & organisational skills to our team, which is important to keep the company running in the background to enable the rest of our team to provide top notch service to all of our clients.
Andrea Murray
Content Editor
I attended Otago University in NZ and graduated as a Dental Surgeon. After 40 years in the profession, I retired in 2022. Infection prevention knowledge was part of everyday practice, dealing with sterilisation, hand hygiene, and cleaning.
Before retiring, I began doing some editing and proofreading for Bug Control as I am interested in the subject and in the English language. During the COVID-19 lockdown, I attended the ACIPC course "Introduction to Infection Prevention and Control", which increased my interest in the subject. I now work part-time as the Content Editor for the company.
I attended Otago University in NZ and graduated as a Dental Surgeon. After 40 years in the profession, I retired in 2022. Infection prevention knowledge was part of everyday practice, dealing with sterilisation, hand hygiene, and cleaning.
Before retiring, I began doing some editing and proofreading for Bug Control as I am interested in the subject and in the English language. During the COVID-19 lockdown, I attended the ACIPC course "Introduction to Infection Prevention and Control", which increased my interest in the subject. I now work part-time as the Content Editor for the company.
Personally, I lived in the UK for 10 years. My two children were born in Scotland, and now both are living in Europe, one in Amsterdam, Netherlands, and the other in Edinburgh, Scotland. I live close to Fairlie on the South Island of NZ, a beautiful part of the country, and I love being out of the city.
Princess
Customer Support
Princess began her career as a dedicated Customer Service Representative, honing her communication and problem-solving skills. She later transitioned into a Literary Specialist role, where she developed a keen eye for detail. Her journey then led her to a Sales Specialist position, where she excelled in client relations.
Now, as a Customer Support professional in Infection Prevention Services. Princess focuses on ensuring customer satisfaction, building loyalty, and enhancing the overall customer journey.
Princess began her career as a dedicated Customer Service Representative, honing her communication and problem-solving skills. She later transitioned into a Literary Specialist role, where she developed a keen eye for detail. Her journey then led her to a Sales Specialist position, where she excelled in client relations.
Now, as a Customer Support professional in Infection Prevention Services. Princess focuses on ensuring customer satisfaction, building loyalty, and enhancing the overall customer journey.
Dianne Newey
Senior Infection Prevention and Control Consultant
With over 35 years of experience as a Registered Nurse, I'm now applying all my experience and skills as a Senior Infection Prevention and Control Consultant with Bug Control Infection Prevention Advisory Services.
This is through IP&C education, IP&C environmental audits and reports, IP&C policy and procedure review and development and consultancy on infection prevention and control issues. When I’m not working, I spend time with my family and in my garden, where I grow all my own veggies.
With over 35 years of experience as a Registered Nurse, I'm now applying all my experience and skills as a Senior Infection Prevention and Control Consultant with Bug Control Infection Prevention Advisory Services.
In my role, I promote Infection Prevention and Control, to RACF's and disability support services.
This is through IP&C education, IP&C environmental audits and reports, IP&C policy and procedure review and development and consultancy on infection prevention and control issues. When I’m not working, I spend time with my family and in my garden, where I grow all my own veggies.
Caoimhe (Keva) Stewart
Clinical & Business Operations Manager
Caoimhe is the Manager of Customer Service at Bug Control | Infection Prevention Services, where she ensures that learners have a seamless and supportive experience. With her previous experience as a Registered Nurse in both the UK and Australia, Caoimhe brings a deep understanding of healthcare to her role. Before joining Bug Control IPS Services, she worked in a variety of nursing settings, including Occupational Health, Palliative Care, and Community Nursing, providing her with the ability to empathise with learners and understand the challenges they face.
Caoimhe is the Manager of Customer Service at Bug Control | Infection Prevention Services, where she ensures that learners have a seamless and supportive experience. With her previous experience as a Registered Nurse in both the UK and Australia, Caoimhe brings a deep understanding of healthcare to her role. Before joining Bug Control IPS Services, she worked in a variety of nursing settings, including Occupational Health, Palliative Care, and Community Nursing, providing her with the ability to empathise with learners and understand the challenges they face.
Her move from nursing to customer service was driven by her passion for helping others, not just in clinical settings but also in ensuring that people have access to the resources and support they need. Now, Caoimhe applies her problem-solving skills, attention to detail, and communication expertise to her role, helping to create a positive and effective learning environment for all students.
Outside of work, Caoimhe enjoys travelling, staying active, and catching up with friends on the weekends. Whether in healthcare or customer service, she’s dedicated to making a meaningful difference and supporting people in their personal and professional growth.
Bridgette Mackie
Clinical Nurse Educator
Bridgette is an experienced New Zealand Registered Nurse, qualified Healthcare Auditor, and Healthcare Educator with a strong background in clinical quality, competency assessment, and infection prevention. She has led large-scale OSCE and CAP training programmes for internationally qualified nurses, developed sector-specific educational resources, and coordinated HealthCERT audit preparation in the surgical sector.
Known for her engaging teaching style and genuine passion for supporting learners, Bridgette excels at making complex topics accessible and relevant. She blends operational leadership with a deep commitment to professional development and safe, effective practice.
Bridgette is an experienced New Zealand Registered Nurse, qualified Healthcare Auditor, and Healthcare Educator with a strong background in clinical quality, competency assessment, and infection prevention. She has led large-scale OSCE and CAP training programmes for internationally qualified nurses, developed sector-specific educational resources, and coordinated HealthCERT audit preparation in the surgical sector.
Known for her engaging teaching style and genuine passion for supporting learners, Bridgette excels at making complex topics accessible and relevant. She blends operational leadership with a deep commitment to professional development and safe, effective practice.

