Dec 11
UTI's in a Nutshell
Diagnosis and Treatment
This outline provides guidelines for identifying and managing urinary tract infections (UTIs), the most common bacterial infections in aged care settings and a leading cause of serious complications. It highlights the importance of differentiating true infections from asymptomatic bacteriuria (ASB), the frequent presence of bacteria in the urine of older people without associated illness. Therefore, the emphasis is on diagnosis based on specific criteria and the presence of clear symptoms, which vary depending on whether the resident has a urinary catheter, and on avoiding the use of unreliable urine dipsticks. Proper treatment involves collecting a sterile urine sample for culture testing, an essential step for supporting antimicrobial stewardship and selecting the safest antibiotic. The guide concludes with management strategies, such as encouraging fluid intake and ensuring the full course of antibiotics is completed to prevent more serious infections.

Introduction
Urinary Tract Infections (UTIs) are the most common bacterial infection among older people in Australia and New Zealand. Providing clear, concise information on UTIs is essential for effective infection control and resident care. This guide concentrates on key clinical assessment and antimicrobial stewardship principles relevant to the Aged Care sector.
Understanding the Infection
A UTI is a bacterial infection that affects any part of the urinary system, including the kidneys, ureters, bladder, or urethra. Usually, bacteria from the person's own bowel, such as Escherichia coli, enter the urinary tract and cause the infection.
- Symptomatic UTI: This refers to a bacterial presence along with clinical signs of infection, usually needing assessment and treatment.
- Asymptomatic Bacteriuria (ASB): This refers to bacteria in the urine without any signs or symptoms of infection.
* ASB is very common among aged care residents; about 50% of older people and all those with an indwelling catheter have bacteria in their urine without showing symptoms.
*ASB seldom requires antibiotic treatment.
Recognising Atypical Signs
Classic UTI symptoms, such as dysuria, frequency, or urgency, are often absent in older adults. Caregivers need to recognise atypical signs, as they could be mistaken for other conditions or behaviour changes.
Crucial Signs and Symptoms (S&S) in Older Adults:
1. Systemic Changes – which should prompt a full medical workup:
- Sudden change in mental state, confusion, or delirium.
- Lethargy, excessive sleepiness, dizziness, or a higher risk of falls.
- A temperature below 36 °c or above 38 °c or experiencing shivering or chills.
- New or worsening confusion or agitation.
2. Local Changes:
- New or worsening urinary incontinence.
- New or worsening pain or tenderness above the pubic bone (suprapubic area) or in the flank/lower back.
- Presence of new or visible blood in the urine.
Unreliable Indicators: Note that cloudy or foul-smelling urine alone is not a reliable indicator of a UTI.
Diagnosis and Specimen Collection
Accurate diagnosis relies on clinical assessment, often following criteria such as the McGeer definition. Nurses should prioritise the resident's clinical signs as the primary guide to diagnosis and initiating treatment.
- Symptoms are Essential: Using symptoms provides a more accurate way to assess whether a resident might have a UTI.
- The Dipstick Problem: Urine dipsticks are not very effective in diagnosing UTIs in older people because the high prevalence of ASB can lead staff to mistakenly believe an infection is present, resulting in unnecessary antibiotic use.
- When to Collect a Urine Sample: A specimen for full urine culture and sensitivity as per lab results (C&S) is indicated only if the resident shows new or worsening symptoms suggestive of a UTI.

- When NOT to Screen: Avoid screening for a UTI or sending a urine specimen for routine culture in asymptomatic residents, as this leads to inappropriate antibiotic use (for treating ASB).
- Best Practice Collection:
The best practice is a midstream clean-catch (MSU) or a specimen from a newly inserted catheter.
The sample must be immediately sent to the pathology lab for microbiological testing. If transport is delayed, the sample must be refrigerated to prevent rapid bacterial growth that may skew results. - Ural: Use with caution, urine is already alkaline, and Ural can increase alkalinity.
Treatment and Antimicrobial Stewardship
The central principle for infection control is to: Treat the patient, not the lab results. Unnecessary testing of asymptomatic residents is a significant cause of inappropriate antibiotic use and contributes to antimicrobial resistance (AMR).
1. When to Treat (Symptomatic UTI):
- If a symptomatic resident is diagnosed with a UTI, antibiotics are usually prescribed based on the C&S results.
- Nurses must ensure the correct antibiotic is administered and monitor for adverse drug reactions, such as an increased risk of C. difficile infection.
- The antibiotic course must be finished, even if the symptoms are no longer there, this is to ensure all the bacteria is eliminated and avoid complications.
- Untreated UTIs can spread to the kidneys (pyelonephritis), potentially causing kidney damage, sepsis, septic shock, and the need for hospitalisation with intravenous antibiotics.
2. When NOT to Treat (ASB):
- Do not use antibiotics to treat asymptomatic bacteriuria (ASB), regardless of the bacterial count in the culture.
- The general exception for treating ASB applies only before invasive urological procedures.
Prevention and Infection Control
Focusing on modifiable risk factors is essential for prevention.
- Hydration: Promote sufficient fluid intake to flush the urinary tract.
- Hygiene: Ensure thorough perineal hygiene by wiping from front to back after voiding or bowel movements.
- Incontinence Management: Change incontinence pads or aids promptly when they are wet.
- Bladder Emptying: Encourage the resident to empty the bladder completely and void frequently.
- Catheter Care: Strictly follow Aseptic Non-Touch Technique (ANTT) for insertion and maintenance of catheters; minimise catheter use and remove them at the earliest suitable time.
Conclusion
Continuously monitor the resident's clinical symptoms, especially noting any sudden changes in their mental state or physical health, to guide your assessment. By carefully avoiding unnecessary testing and treatment of asymptomatic bacteriuria, nurses make a significant contribution to antimicrobial stewardship and help prevent the emergence of antimicrobial resistance in aged care settings. Early detection of atypical signs and appropriate management are crucial to avoiding serious complications such as sepsis.

Short note on hydration:
Think of novel ways to keep a resident hydrated in summer.
Think of novel ways to keep a resident hydrated in summer.
- Most people love ice blocks – make your own from cordial, fruit juice, or lemonade.
- Conduct regular water rounds and encourage residents to have a drink instead of leaving the water jug to gather dust.
- A small facility? How about an ice cream for special occasions?
- Catering staff can identify those not drinking enough fluids.
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We are on Facebook and LinkedIn – like, follow, and share
Any questions? Ask EVE, our multilingual bot or email our team at support@infectioncontrol.care
Take advantage of our expertise in IPC. See the HUB for policies, resources and courses relating to this very important subject. Ask EVE for a quick answer to your question.
Lyndon Forrest
Managing Director | CEO
I am a passionate and visionary leader who has been working in the field of infection prevention and control in aged care for almost 30 years. I am one of the co-founders and the current Managing Director and CEO of Bug Control New Zealand and Australia, the premium provider of infection prevention and control services in aged care. I lead a team that is driven by a common purpose: to help aged care leaders and staff protect their residents from infections and create a healthier future for them.
I am building a business that focuses on our clients and solving their problems. We are focused on building a world-class service in aged care. We focus on being better, not bigger, which means anything we do is for our clients.
I am a passionate and visionary leader who has been working in the field of infection prevention and control in aged care for almost 30 years. I am one of the co-founders and the current Managing Director and CEO of Bug Control New Zealand and Australia, the premium provider of infection prevention and control services in aged care. I lead a team that is driven by a common purpose: to help aged care leaders and staff protect their residents from infections and create a healthier future for them.
I am building a business that focuses on our clients and solving their problems. We are focused on building a world-class service in aged care. We focus on being better, not bigger, which means anything we do is for our clients.
Erica Callaghan
Marketing Manager
Erica Callaghan is a dedicated professional with a rich background in agriculture and nutrient management. Growing up on her family's farm in Mid Canterbury, she developed a deep passion for farming. She currently resides on her partner's arable property in South Canterbury.
In 2017, Erica joined the Farm Sustainability team, focusing on nutrient management and environmental stewardship. In February 2024, she became the Manager of Marketing and Sales at Bug Control New Zealand - Infection Prevention Services, where her passion now includes improving infection prevention outcomes.
Outside of work, Erica loves cooking and traveling, often combining her culinary interests with her explorations in Italy and Vietnam. She enjoys entertaining family and friends and remains actively involved in farm activities, especially during harvest season.
Erica Callaghan is a dedicated professional with a rich background in agriculture and nutrient management. Growing up on her family's farm in Mid Canterbury, she developed a deep passion for farming. She currently resides on her partner's arable property in South Canterbury.
In 2017, Erica joined the Farm Sustainability team, focusing on nutrient management and environmental stewardship. In February 2024, she became the Manager of Marketing and Sales at Bug Control New Zealand - Infection Prevention Services, where her passion now includes improving infection prevention outcomes.
Outside of work, Erica loves cooking and traveling, often combining her culinary interests with her explorations in Italy and Vietnam. She enjoys entertaining family and friends and remains actively involved in farm activities, especially during harvest season.
Toni Sherriff
Clinical Nurse Specialist
Toni is a Registered Nurse with extensive experience in Infection Prevention and Control. Her career began as a kitchen hand and caregiver in Aged Care facilities, followed by earning a Bachelor of Nursing.
Toni has significant experience, having worked in Brisbane’s Infectious Diseases ward before returning home to New Zealand, where she continued her career as a Clinical Nurse Specialist in Infection Prevention and Control within Te Whatu Ora (Health NZ).
Toni brings her expertise and dedication to our team, which is instrumental in providing top-tier infection prevention solutions to our clients.
Toni is a Registered Nurse with extensive experience in Infection Prevention and Control. Her career began as a kitchen hand and caregiver in Aged Care facilities, followed by earning a Bachelor of Nursing.
Toni has significant experience, having worked in Brisbane’s Infectious Diseases ward before returning home to New Zealand, where she continued her career as a Clinical Nurse Specialist in Infection Prevention and Control within Te Whatu Ora (Health NZ).
Toni brings her expertise and dedication to our team, which is instrumental in providing top-tier infection prevention solutions to our clients.
Julie Hadfield
Accounts & Payroll
Julie is experienced in Accounts & Payroll Administration & after a long career in both the Financial & Local Government Sectors, is now working with our team. Julie brings her strong time management & organisational skills to our team, which is important to keep the company running in the background to enable the rest of our team to provide top notch service to all of our clients.
Julie is experienced in Accounts & Payroll Administration & after a long career in both the Financial & Local Government Sectors, is now working with our team. Julie brings her strong time management & organisational skills to our team, which is important to keep the company running in the background to enable the rest of our team to provide top notch service to all of our clients.
Andrea Murray
Content Editor
I attended Otago University in NZ and graduated as a Dental Surgeon. After 40 years in the profession, I retired in 2022. Infection prevention knowledge was part of everyday practice, dealing with sterilisation, hand hygiene, and cleaning.
Before retiring, I began doing some editing and proofreading for Bug Control as I am interested in the subject and in the English language. During the COVID-19 lockdown, I attended the ACIPC course "Introduction to Infection Prevention and Control", which increased my interest in the subject. I now work part-time as the Content Editor for the company.
I attended Otago University in NZ and graduated as a Dental Surgeon. After 40 years in the profession, I retired in 2022. Infection prevention knowledge was part of everyday practice, dealing with sterilisation, hand hygiene, and cleaning.
Before retiring, I began doing some editing and proofreading for Bug Control as I am interested in the subject and in the English language. During the COVID-19 lockdown, I attended the ACIPC course "Introduction to Infection Prevention and Control", which increased my interest in the subject. I now work part-time as the Content Editor for the company.
Personally, I lived in the UK for 10 years. My two children were born in Scotland, and now both are living in Europe, one in Amsterdam, Netherlands, and the other in Edinburgh, Scotland. I live close to Fairlie on the South Island of NZ, a beautiful part of the country, and I love being out of the city.
Princess
Customer Support
Princess began her career as a dedicated Customer Service Representative, honing her communication and problem-solving skills. She later transitioned into a Literary Specialist role, where she developed a keen eye for detail. Her journey then led her to a Sales Specialist position, where she excelled in client relations.
Now, as a Customer Support professional in Infection Prevention Services. Princess focuses on ensuring customer satisfaction, building loyalty, and enhancing the overall customer journey.
Princess began her career as a dedicated Customer Service Representative, honing her communication and problem-solving skills. She later transitioned into a Literary Specialist role, where she developed a keen eye for detail. Her journey then led her to a Sales Specialist position, where she excelled in client relations.
Now, as a Customer Support professional in Infection Prevention Services. Princess focuses on ensuring customer satisfaction, building loyalty, and enhancing the overall customer journey.
Dianne Newey
Senior Infection Prevention and Control Consultant
With over 35 years of experience as a Registered Nurse, I'm now applying all my experience and skills as a Senior Infection Prevention and Control Consultant with Bug Control Infection Prevention Advisory Services.
This is through IP&C education, IP&C environmental audits and reports, IP&C policy and procedure review and development and consultancy on infection prevention and control issues. When I’m not working, I spend time with my family and in my garden, where I grow all my own veggies.
With over 35 years of experience as a Registered Nurse, I'm now applying all my experience and skills as a Senior Infection Prevention and Control Consultant with Bug Control Infection Prevention Advisory Services.
In my role, I promote Infection Prevention and Control, to RACF's and disability support services.
This is through IP&C education, IP&C environmental audits and reports, IP&C policy and procedure review and development and consultancy on infection prevention and control issues. When I’m not working, I spend time with my family and in my garden, where I grow all my own veggies.
Caoimhe (Keva) Stewart
Clinical & Business Operations Manager
Caoimhe is the Manager of Customer Service at Bug Control | Infection Prevention Services, where she ensures that learners have a seamless and supportive experience. With her previous experience as a Registered Nurse in both the UK and Australia, Caoimhe brings a deep understanding of healthcare to her role. Before joining Bug Control IPS Services, she worked in a variety of nursing settings, including Occupational Health, Palliative Care, and Community Nursing, providing her with the ability to empathise with learners and understand the challenges they face.
Caoimhe is the Manager of Customer Service at Bug Control | Infection Prevention Services, where she ensures that learners have a seamless and supportive experience. With her previous experience as a Registered Nurse in both the UK and Australia, Caoimhe brings a deep understanding of healthcare to her role. Before joining Bug Control IPS Services, she worked in a variety of nursing settings, including Occupational Health, Palliative Care, and Community Nursing, providing her with the ability to empathise with learners and understand the challenges they face.
Her move from nursing to customer service was driven by her passion for helping others, not just in clinical settings but also in ensuring that people have access to the resources and support they need. Now, Caoimhe applies her problem-solving skills, attention to detail, and communication expertise to her role, helping to create a positive and effective learning environment for all students.
Outside of work, Caoimhe enjoys travelling, staying active, and catching up with friends on the weekends. Whether in healthcare or customer service, she’s dedicated to making a meaningful difference and supporting people in their personal and professional growth.
Bridgette Mackie
Clinical Nurse Educator
Bridgette is an experienced New Zealand Registered Nurse, qualified Healthcare Auditor, and Healthcare Educator with a strong background in clinical quality, competency assessment, and infection prevention. She has led large-scale OSCE and CAP training programmes for internationally qualified nurses, developed sector-specific educational resources, and coordinated HealthCERT audit preparation in the surgical sector.
Known for her engaging teaching style and genuine passion for supporting learners, Bridgette excels at making complex topics accessible and relevant. She blends operational leadership with a deep commitment to professional development and safe, effective practice.
Bridgette is an experienced New Zealand Registered Nurse, qualified Healthcare Auditor, and Healthcare Educator with a strong background in clinical quality, competency assessment, and infection prevention. She has led large-scale OSCE and CAP training programmes for internationally qualified nurses, developed sector-specific educational resources, and coordinated HealthCERT audit preparation in the surgical sector.
Known for her engaging teaching style and genuine passion for supporting learners, Bridgette excels at making complex topics accessible and relevant. She blends operational leadership with a deep commitment to professional development and safe, effective practice.

